Return and Refund Policy
Effective Date: June 1, 2026
Customer satisfaction is important to us.
Return Eligibility
Customers may request a return within 30 days of delivery if the item:
- Is unused and in original condition
- Includes original packaging
- Is not classified as a non-returnable item
Non-Returnable Items
The following products are not eligible for return:
- Gift cards
- Personalized or custom-made products
- Clearance or final-sale items
- Products damaged due to misuse or improper handling
Return Request Procedure
To initiate a return, please contact:
Include:
- Order number
- Product name
- Reason for return
- Photos if applicable
Refund Processing
Once the returned item is received and inspected, approved refunds will be issued to the original payment method.
Refund processing may take 5–10 business days depending on the payment provider.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect product, please notify us within 7 days of delivery.
Return Shipping Costs
Customers are responsible for return shipping costs unless the return is due to our error or a defective product.